Designing Anthem's mobile app that will enable its 40 million members to get quicker access to personalized health information and treatment options.
Accessible and low-cost healthcare
Anthem's new app uses digital health and virtual care to expand members' access to care and lower healthcare costs. The app allows users, including those who don’t have insurance, schedule and pay for medical visits through their smartphones, as well as learn potential diagnoses and video chat with doctors.
The app incorporates technology from digital health company K Health, a New York-based startup, that has 1.3 million users, and built its platform by using anonymized electronic health records of over 2 million patients. That data, was used to train artificial intelligence algorithms to recognize symptoms and diagnoses.
My role on the team was a UX Designer, leveraging tools such as: Figma, Sketch, Invision, Abstract, Jira, Confluence to build a new design system from scratch, and build out the app's underlying architecture from conceptual frameworks. During the three month internship, I worked at Anthem's Digital innovation studio based in Atlanta, in a 5 person design team.